Find answers to common questions, troubleshooting tips, and ways to get in touch with our support team.
Sentio is your personal AI-powered journaling companion. It helps you capture your thoughts through text, voice recordings, or handwritten notes. Our AI analyzes your entries to identify emotions, track mood patterns, and provide meaningful insights into your emotional well-being over time.
Simply tap the microphone icon when creating a new entry and speak naturally. Sentio uses advanced AI to transcribe your voice into text, then analyzes the content for emotions and themes. You can review and edit the transcription before saving.
Yes! Tap the image icon to take a photo of your handwritten journal entry. Sentio's AI will extract the text from your handwriting and analyze it just like a typed or voice entry. This is perfect if you prefer the feel of pen and paper.
Sentio tracks 25 different emotions across a wide spectrum, including joy, love, gratitude, hope, excitement, pride, contentment, relief, amusement, curiosity, surprise, nostalgia, longing, sadness, anxiety, anger, frustration, fear, disappointment, guilt, shame, loneliness, confusion, overwhelm, and boredom. The six core emotions (joy, love, sadness, anxiety, anger, and fear) feature special visual effects in your Constellation view.
The Constellation is an interactive visualization of your emotional journey. It displays your emotions, themes, and people mentioned in your entries as interconnected nodes in a cosmic, galaxy-like view. Tap any node to see details and navigate to related entries. Pinch to zoom and drag to explore your emotional universe.
Weekly Rewind is a personalized summary of your journaling week. It highlights your dominant emotions, key themes, mood trends, and notable moments. Access it from the home screen to reflect on your week and track your emotional growth over time.
Absolutely. Your journal entries are encrypted and stored securely. Each user's data is completely isolated from other users. We never share your personal journal content with third parties. Voice recordings are processed for transcription only and not stored permanently. You can delete all your data at any time from the Settings screen.
Sentio offers a 7-day free trial with full access to all features. After the trial, you can choose between our Monthly plan at $19.99/month or our Annual plan at $159.99/year (saving 33%). Both plans include unlimited entries, AI analysis, voice journaling, handwriting recognition, and all premium features.
Make sure you've granted microphone permission in your device settings. Go to Settings > Privacy > Microphone and ensure Sentio is enabled. Also check that your device isn't in silent mode.
Check your internet connection. Pull down on the journal screen to refresh. If the issue persists, try signing out and signing back in from Settings.
For best results, ensure good lighting when taking the photo, write clearly with dark ink on light paper, and keep the paper flat. The image should be in focus and not at an angle.
Try closing and reopening the app. Make sure your device has enough storage space and is running the latest iOS version. If the issue continues, try reinstalling the app.
Tap "Forgot Password?" on the sign-in screen and enter your email. You'll receive a reset link within a few minutes. Check your spam folder if you don't see it.
Go to Settings > Notifications in your device settings and ensure Sentio has permission to send notifications. Also check that Do Not Disturb mode isn't enabled.
Have a question, suggestion, or need assistance? Our support team typically responds within 24 hours.
bryn@getsentio.ioWhen contacting us, please include your account email and a description of the issue.